Accept browser permissions - allow access to your camera and microphone. For further information on how to do this manually on mobile click here and on computer click here.

Charge up - ensure your phone has a good battery charge as low battery levels or being in 'power saving' modes diminishes video quality.

Connectivity - always use a stable and fast internet connection. We recommend a 3 Mbps upload speed.

Audio quality - avoid distracting background noises or try using headphones with a microphone.

Picture quality - quiet, open spaces are best. Sit your phone down to maintain a steady frame or consider using a selfie stick/tripod.

Camera position - look directly into the camera and hold your head high.

Lighting - be sure there is enough light on your face and not behind you.

The maximum number of participants in a video call is four. Each link can only be used from a single device at a time.

iPhones support both Safari and Chrome.

Computers running Windows 7 will not work with Blinder.

Please ensure screen auto rotate is enabled on your phone.