All data stored in Blinder’s database is encrypted, as are its backups.
The data is encrypted in transfer.
The operating system of our application servers, as well as the database server, are patched to install the latest security and performance improvements.
Video calls are encrypted end-to-end.
Audio calls are not encrypted as they happen over a regular phone line.
The video and audio recordings are encrypted at rest and in transfer.
All data is accessible solely via authenticated API endpoints.
Privacy and data access
The users are only authorised to access data that has been created by themselves or other users under the same Blinder account.
The recordings can be shared with video/audio call participants and they must pass a 2-factor authentication check in order to retrieve them.
Each video participant has a unique link per video call that has a short expiry to prevent “zoombombing“ attacks. Links are never re-used.
Blinder staff do not access customer data unless consent is explicitly given by the customer in order to troubleshoot or support.